I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Thank you for that information Ann154. Additionally, you may search for alternative browsers through the Android Market.
Hey movgt2886, did you ever get the answer to this problem. I am having the same issue and can not figure it out. No one at Verizon has been able to help so far. thxs
If you read the thread, you will see that they have suggested alternative browsers to resolve your issue.
Do you know how to go to the Android Market on your device and download a new browser?