Phone is stuck on "Dual Core" Screen.

[KJB123]

My phone is stuck on the "Dual Core" screen. It will not turn on or off. I've tried rebooting, had no luck. Was able to get to a FastBoot screen, but only tells me my phone is locked, then goes back to the "Dual Core" screen again. Help!

[vzw_customer_support]

Let's get this resolved KJB123!   How long have you had your Razr? When did this start happening? I know you've already done the FastBoot, but can you please try doing it while the phone is on the charger? Is there any physical or liquid damage? Please elaborate.   Thank You, VanessaS_VZW