Phone talking
Blacklab1
Newbie

Why phone saying Verizon and loss of service?

 

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vzw_customer_support
Customer Service Rep

Good afternoon, Blacklab1! We completely understand how important it is to stay connected, especially during a time like this. Just to clarify, do you have an active Verizon Wireless account? When did this issue begin? Can you please provide the nearest intersection and zip code so that we can investigate the area? Does this happen in one specific location or everywhere you go? Please provide more details so that we can better assist. -Marshall

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