Phone turns off when charging/ringtone changed on its own, all/most contacts were removed
Andreawyland
Newbie

My phone has been acting weird for some time now, months. It started with the text icon showing I had 1 text, always, when I dont have a new one and also it showed the same text I had last over and over in the widget bubble. It still does the widget bubble but not the text number anymore unless there is a real text there. I think I deleted something Go SMS or something to help with that...anyways now all of my contacts are gone...and I cant get fb to sync, i click on syn now and it does nothing under settings. Im unhappy with the way my phone is performing as a whole. In addition when I plug it in, and yes its the charger it came with BUT now that I think about it recently I did use someones charger thinking if it fits and charges then its ok...now what? I cant take the battery out unless i unscrew things? Isnt that bad for my phone??? My ringer is all messed up...I deleted all apps thinking it was a bug/app problem. Still happened so I added them back... HELP!:)

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SoccerRef12
Specialist - Level 1

You could try booting into recovery and clearing cache and dalvik cache. If that doesn't work, you could try a factory reset (that usually fixes everything, lol). You will have to set up your phone again.

Andreawyland
Newbie

I dont know how to boot into recovery and clear chache and dlvik cache? Help please? thank you for your response btw!!! So what would be the issue, if that doesnt work, with factory reset? I wouldnt lose anything right?@

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tikibar1
Community Leader
Community Leader

Click here for instructions on how to do a system cache clear:

Wipe Cache Partition - DROID RAZR / RAZR MAXX by MOTOROLA

It shouldn't erase any of your data, but you may want to remove the SD card first to be on the safe side.

If you have to do a factory reset, be sure to back up all of your data first because you will lose everything.