I live 6 miles from Times Square and get no service or at best 2 bars in my wood framed house while 20' away I get 5g and all bars. I need to use my land line to reliably make and receive calls in my house. Why? Is it a bad setting on my Moto g 5g? Is the new metal building across the street absorbing my signal? Has the demolition of a tall building across in the other direction meant a signal tower has disappeared? I'm feeling underserved by Verizon service.
We understand how concerning it can be when your service isn't working as anticipated. We appreciate the details that you have shared and we would be happy to take a closer look at your specific account details to uncover more about your experience. We will be sending you a Private Note to gather some additional account information.
