Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I am having major issues with my RAZR! It overheats, drains the battery, cannot receive pictures with wifi on, sometimes doesn't ring.... I REALLY want a new phone, but am not due until July. Any ideas??
I am sorry to hear your phone isn't working as it should be. Let's get it back in business, how long have you had it? Is your software up to date? Picture messages can only be received while connected to our network. Are you using the original charger?
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I have had the phone since July of 2013. My software is up to date, and I
am still using the original charger. Today I went to a Verizon store, and
they suggested I remove some apps, which I have done. I don't know if there
has been a change yet or not.
I do appreciate the response, but I believe I am stuck because I didn't buy
insurance. Just hoping it will last until July when I am eligible for a new
On Sat, Dec 20, 2014 at 8:31 PM, Verizon Wireless Customer Support <