Razr maxx HD freezes during power on?
AustinS670
Newbie

My Razr Maxx HD freezes during the power up process, never fully powers on so I can use it. I was going to factory restore it, then it does this. It had been acting sort of strange lately as well, randomly locks on it's own, sometimes everything but my background disappears, so on. Now it's useless...what do i do? I have no insurance/coverage on it either.

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Re: Razr maxx HD freezes during power on?
vzw_customer_support
Customer Service Rep

We want to get you back to business, AustinS670. I regret the dealy as I understand this is a time sensitive matter. Does the device respond to the alternate reset method found at http://www.verizonwireless.com/support/knowledge-base-104505/


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