Re: Phone keeps dropping calls
vzw_customer_support
Customer Service Rep

Thanks for those details. What are the cross streets and city of where this is happening? Any other users having the same issue or only your device? AlbertoR_VZW

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Re: Phone keeps dropping calls
vzw_customer_support
Customer Service Rep

Much appreciated. Have you noticed this issue at any specific time of day or a pattern to the service issues? Any specific error codes when it comes to calls, texts, or data use off of Wi-Fi? -ChrisM_VZW

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Re: Phone keeps dropping calls
dkarabinus2
Newbie

UbaldoJ,

Thanks for your speedy reply and apologies for my tardy response.  Not sure how to send a private message to you.  Emil or text address, please?

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Re: Phone keeps dropping calls
KH-OrnEsh
Moderator Emeritus

@dkarabinus2 ,

 

To Private message someone, click their username, and open view profile.  

At the profile click on the message button to send a private message.  

Screen Shot 2020-08-17 at 11.24.41 AM.png

 

 

Screen Shot 2020-08-17 at 11.26.49 AM.png

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