Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Re: my screen is frozen. I cannot even turn the phone off? Any ideas?
tinakennedy
Newbie

my motorola droid razr maxx has been frozen since 739 this morning cant do anything

Labels (2)
0 Likes
Re: my screen is frozen. I cannot even turn the phone off? Any ideas?
NCGirlie
Enthusiast

You should take out the battery... It will reset the phone and should work. Good luck!  Smiley Happy

0 Likes
Re: my screen is frozen. I cannot even turn the phone off? Any ideas?
Not applicable

This phone DOES NOT HAVE A REMOVABLE BATTERY so the other posters suggestion will not work.

Hold down the power button and the down volume key for at least 10 seconds and you phone should restart.

http://www.wirelesspioneer.com/pdfs/manual_RazrMaaxLTE_XT908.pdf   This will download your user manual.

Message was edited by: Elector

Re: my screen is frozen. I cannot even turn the phone off? Any ideas?
arvis
Enthusiast

Thank you this worked.  I'm back in business.