Reboot loop after software update
Jimlpn
Enthusiast - Level 2

My phone is also in constant reboot loop since the update. I tried deleting app after app  with no luck. What is going on? Is there anything I can do? I also have  tried the master reset, I highlighted recovery pressed the volume up and  it went into reboot loop mode again. Any suggestions??

1 Solution

Correct answers
Re: Reboot loop after software update
Ann154
Community Leader
Community Leader

Did you see this discussion thread?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

0 Likes
Re: Reboot loop after software update
Ann154
Community Leader
Community Leader

Did you see this discussion thread?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Reboot loop after software update
vzw_customer_support
Customer Service Rep

I know its frustrating to have a phone that  is rebooting constantly Jimlpn. I'm sorry the steps provided in the other thread did not work. Is your phone damaged? Replacing the phone may be the next step. You can also take your phone to a corporate store location for a hands on evaluation. Is your phone under the 1year manufactures warranty and do you have insurance?

KinquanaH_VZW

0 Likes