My son and my husband both chose the Droid turbo in ballistic nylon for it's durability. Both have had their phones in cases since they received them. Both have cracked screens. After reading up on the Turbo screen assurance, I wanted to have them replaced but my son is on the road for work during the week and uses his phone to keep in touch with his family and my husband uses his phone for work daily. No where have I been able to find how long they will be without their phones if we choose to replace the screens. Even a week seems too long. Has anyone done this?
The screens aren't replaced, the phones are replaced with a free Certified Like-New Replacement device if you experience display damage within 2 years from the date of purchase