Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Sim card
Dagw1
Enthusiast - Level 1
‎03-28-2019 07:22 PM

Motorola droid dropping calls,low signal. Verizon sent me new SIM cards for both mine and spouses phone. Received today wrapped up separately in package but no reference to which phone each is for. Does it matter which phone I put them in? Also, will replacing the SIM card wipe out our contacts or any other saved data?

Labels (1)
Labels
Tags (1)
0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: Sim card
vzw_customer_support
Customer Service Rep
‎03-28-2019 07:33 PM

Dagw1, I am happy to hear you received your SIM Cards. If it is the same type of device, then you can each use either SIM Card. If the devices are different, then it is possible that they have a different type of SIM Card. Have you tried inserting one into your device? Also, if there is an IMEI/MEID number listed on the box of the package, you can check those numbers in your phone to see if it matches by going to Settings> About Phone> Status> IMEI.       

 

- EricaG_VZW

0 Likes
Reply