Texting Issue

dondane
Newbie

Can call in and out. Can text out,can't receive texts

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2 Replies
vzw_customer_support
Customer Service Rep

Hello. We are here to help with calling issues. To better assist, tell us a little more. When did it start? What model is your device and is the software up to date? Are you using Regular or Wi-Fi Calling? 

~Maria

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SynthpopAddict
Champion - Level 2

The OP is saying they're having a texting issue, not a calling one.  I don't have an answer either, but if this is a Verizon phone, try the troubleshooting for the phone model which one can get to by logging into My Verizon?

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I'm not a Verizon employee, just another customer trying to help.
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