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The back camera just stopped working on all apps and the phone in general.
dirtgurl166
Newbie
‎06-27-2014 09:55 AM

The front camera on my phone just randomly quit working. I have reset it, cleared the data, everything and it still won't work. Any ideas?

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Re: The back camera just stopped working on all apps and the phone in general.
vzw_customer_support
Customer Service Rep
‎06-29-2014 10:03 AM

dirtgurl166

Sorry to hear about the trouble with your camera! We definitely want to get everything back up and running. Is there any error message you see when you try to access the camera? Does this happen in all applications or just the camera app itself? Any changes when the phone is in Safe Mode? http://vz.to/Ko79qr

RuthW_VZW
Follow us on twitter @VZWSupport

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