A cloud specialist has arrived and is ready to assist Jeff73. I know the importance of keeping your contacts saved and being able to restore them at anytime. Do you know if all your contacts were backed up to the cloud from your previous phone? Do you receive any error messages when you try to restore your contacts http://vz.to/1cwhYoB ?
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Are you positive the contacts weren't save to your Gmail account or another account?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.