Anyone that has been having issues with their trade in value and the blatant dishonesty by Verizon please email me at [email address removed per the Verizon Terms of Service] I want to compare notes and see if everyone gets the same value, pic and story about the phone being damaged on arrival to their warehouse.
JayMcC, when it comes to our Device Trade-in Program - Terms & Conditions, devices that have already been shipped to us cannot be returned. As this is a community forum site, a manager wouldn't be available to you via this platform.
EbonyR_VZW
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