I have been trying to activate my phone with number transfer but having trouble
LaBelle605, we want to make sure that you're able to activate your number. Please tell us, are you activating a new device, or a new mobile number (porting in from a different carrier)? What issues are you running into?
~Izzy
New device and transferring my number from total Verizon
@LaBelle605, see this older thread for the number to call for Verizon's Porting Department (I cannot post it in the forums anymore due to forum rules):
If your phone is an eSIM-only phone, tech support may have to manually activate the eSIM because eSIMs can be tricky to get going. Another thing to check is to contact Total Wireless and make sure they released your number because lingering account issues with an old carrier can cause them to hold your number.
You can check the status of your port using this link here: https://www.verizon.com/switch-to-verizon/check-status/ Just enter your phone number, and you'll be provided with the status along with the number to our port center if you're having issues.
If you continue to have any problems, please let us know here and we'll make sure you get the help you need.
~Jesse
Start a new topic or ask questions in the open forum.
