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Trying to move photo to my Windows desktop via USB data cable. Per instruction, window shade does NOT offer the USB connect option. What next?
TANGRA19
Newbie
‎08-05-2016 02:11 PM

Trying to move photo to my Windows desktop via USB data cable.  When I access the window shade, it does NOT show the USB connect option.  Now what?  Thank you

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Ann154
Community Leader
Community Leader
‎08-06-2016 02:17 PM

What does the notification shade say?  It should have Charging and when you touch it to change it to File transfer.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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