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I tried rebooting both the phone and the device numerous times. Added the connecting device as an "Allowed Device" with the MAC address and a name and then it wouldn't connect AT ALL. With "Allow any device" selected it shows Connected device "Unknown" IP 0.0.0.0 and the correct MAC address.
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You have reached the right place for help KLHotWheels. Being able to connect other devices with your mobile hotspot is a nice feature to have. Have you recently made any changes to your phone or plan? Are you have any issues using your data on your phone?
Here to help.
YareliM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Having same issue