Is this the unread count badge on the application icon? Try rebooting the phone to see if that clears it.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
It's not on the app icon. It shows up on the app itself - so if I actually have 3 unread messages, it shows 11 in the inbox...yet there are only 3 there.
I had to reboot the other day for another issue, and this one persists.
Thanks for any help anyone can offer
We can look into what may be causing this, Jeannie95023! What email provider is the email you are having this issue with? Do you have more than one email account on your phone? Has this ever happened before?
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