Notifications, media and ringer on full blast, can't hear anything.Please help with a solution.
Do you have the DROID Turbo or the DROID Turbo 2 model?
Do you have any Moto Actions setup based on your location to silent the phone while at work or home? Does the speakers work otherwise for media playback?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Turbo, nothing set in Moto to make it quiet. Media is so soft(even turned up 100%) that i have to hold it to my ear to hear it.
It might be a hardware problem. Do headphones work?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Headphones work. Ringer, text/email notification and video/music are so low they basically don't exist.
Being able to hear your phone is a must Wrl115. Let's work together and get this resolved. How long has this been going on? Any changes prior to this happening?
JosephE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Progressively worse over the past 2 weeks. Nothing changed, just started happening.
I rely on my speakers every day too, Wrl115. Letโs keep the ball rolling and find a solution. It is possible this is hardware related as previously discussed. We still want to rule out any software or applications issues first. What software version is currently installed on the phone? Click here: http://vz.to/1THgZ7l .
Please test out in Safe mode to see if the issue duplicates. This is a diagnostic mode that disables third party applications. Click here: http://vz.to/1TwfrZg . Keep us posted.
AnthonyC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
did you try diagnostics in the myverizon app.
View Device Health Check - My Verizon Diagnostics (MVD) - Android | Verizon Wireless
I hadn't, just did. Didn't make a difference. Thanks for the idea.
sorry it did not help... try this and see if you find an answer Troubleshooting Assistant for DROID TURBO 2 | Verizon Wireless .
good luck.
Start a new topic or ask questions in the open forum.
