Unread emails not deleting.
Arizona623
Enthusiast - Level 3

Ever since the update I'll delete an unread message in my inbox and when I try to delete it in trash folder it will not delete. It'll go to the unread folder and when I swipe to delete or put a check on it and hit trash icon it goes away but will come back to unread folder when I open back up.

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vzw_customer_support
Customer Service Rep

Let's make sure those emails stay deleted, Arizona623. What kind of email account are you using (Gmail, Hotmail, AOL, etc)? If you check your email account from a computer are you able to successfully delete these emails? If so, does this also update on your phone that these emails have been deleted?

AndreaS_VZW
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