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Using headphones
jackpat
Member
I have a galaxy s phone and a xoom tablet and I can't get the sound to come through the headphones on either device. Can someone please tell me what I am doing wrong?

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Re: Using headphones
Ann154
Expert
Expert
Are the headphones plugged in all the way? Do the headphones work with any other devices? Is the media volume turned up? This would be different from the phone or notification volume.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Using headphones
LenaA_VZW
Verizon Employee

Thank you for your engagement Ann154. Those are all great questions.

 

Jackpat, this is not a known issue with your device. Please answer Ann154's questions and I will be back to assist if this issue has not been resolved. 

 

 

Thank you,

 

 

 

 

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