Verizon's upgrade was a down grade
brownie5
Newbie

Verizon upgrade software and now every one has poor to no service.  Their response is to update phones, my phone has a build date of middle of June.  They just want everyone to buy new phone or else switch carriers.

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Re: Verizon's upgrade was a down grade
Ann154
Community Leader
Community Leader

Which phone model is this update related to?

I rarely have issues with a system software updates on my phones for the last 4 years of Android devices. If I do, they are minor quirks and have been solved by a factory reset

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Verizon's upgrade was a down grade
brownie5
Newbie

I have a droid maxx and I have tried the factory reset


>> Edited for clarity by Verizon Moderator <<

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Re: Verizon's upgrade was a down grade
LRVassar
Specialist - Level 2

brownie5

You are barking up the wrong tree. You bought a phone with Android software, which is controlled by Google. You need to contact Google with your concerns.

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Re: Verizon's upgrade was a down grade
programmer_guy

No it isn't "controlled by Google".It is open source. Do you know what that means? It is open to the public to review the OS code and do whatever they want with it.

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