Voicemail not working
Enthusiast - Level 1

My wife has a moto G power 2022 with Verizon and we are having trouble accessing her voicemail. *86 results in "cannot complete call as dialed, please try again later." Not a password issue. I'm also having trouble getting in touch with customer service for support via the usual route.  She has some important voice messages that we would like to access. Can someone please advise? Thanks.

Tags (1)
Re: Voicemail not working
Customer Service Rep

Hi! Thank you so much for getting in touch with us. Having access to our voice messages is really important, we will need to change into the PN so that we can do a troubleshot process.