What should I do if I forgot my login password?
BettyBoop2016
Newbie

Hello - I changed the password for logging into my Droid Turbo2 and now I can't get in Smiley Sad  I've shutdown and tried 30 times and still not able to access my phone.  Do I need to go to the store to reset this?

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Tidbits
Legend

The store can't help you. Do you setup Android device manager? If uou did you can try and log in to your Google account on a computer and then try changing the password there. If not if you encrypted your phone then there would be a need to input your password to unlock the device after a factory reset(theft kill switch).

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bd94s10
Specialist - Level 2

I know you don't have a Nexus but this may help: Can't unlock my Android device - Nexus Help

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Tidbits
Legend

The store can't help you. Do you setup Android device manager? If uou did you can try and log in to your Google account on a computer and then try changing the password there. If not if you encrypted your phone then there would be a need to input your password to unlock the device after a factory reset(theft kill switch).

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