When using bluetooth on the Droid Turbo 2, the volume with mysteriously go down to nothing. How do i fix that?

We just got a new Droid Turbo 2 to be used with Miracle Ear hearing aids.  The aids connect to the phone with a receiver.  Everything works fine except the volume on the phone keeps shutting off.   It will sometimes go into do not disturb or just go down to nothing.   Anyone have any ideas on how to fix it?  Need answer asap or have to return the phone.

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