Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Whis is my screen is flickering and and not responding to touch?

My screen started flickering  this weekend and it is as if it is freezing up. I can swipe or tap an icon sometimes, but most of the time it won't respond. I took it to Verizon and they changed my app preferences, but it is still doing the same thing. I can't even access my settings to make any other changes or kill my apps. I really can't use any features at this point. Any suggestions?

Re: Whis is my screen is flickering and and not responding to touch?
Customer Support

I'm so sorry your having these issues tcar13. We want your Moto X to work flawlessly. Let's make sure an app isn't running in the background. I would recommend powering down and then remove and reinsert the Sim Card. After this has been accomplished can you access your settings? How much memory is available? To check: Settings>Storage> Available
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!