Why am I getting audio static?

Anne_De
Enthusiast - Level 3

Do others feel that the audio emanating from their Droid Turbo is poor quality due to much static-like sound?

Labels (2)
0 Likes
Reply
1 Solution
Anne_De
Enthusiast - Level 3

@bd94s --

Enabling Advanced Calling made no difference with the sound quality. The awful sound came from the playback speakers.

A wipe & reboot was also no help.

Went to a Verizon store. Associate there opined that my screen protector position was to blame: it looked to me to be OK. He pointed out that the cut outs barely overlapped the speaker openings.

Applied a new protector with zero overlap:  problem solved 🙂

View solution in original post

0 Likes
Reply
5 Replies
bd94s10
Specialist - Level 2

Do you have Advanced Calling 1.0 turned on? My Father has the Droid Turbo (not the 2) without Advanced Calling 1.0 turned on and his device works great.

Settings > Advanced Calling > Turn on / off. Its worth a try to toggle it on or off to see how your experience is. Keep in mind, many phones with Advanced Calling 1.0 turned off will not allow for voice and data at the same time.

0 Likes
Reply
nicholas_g
Contributor - Level 3

From the ear piece or speaker phone?

0 Likes
Reply
Anne_De
Enthusiast - Level 3

@bd94s --

Enabling Advanced Calling made no difference with the sound quality. The awful sound came from the playback speakers.

A wipe & reboot was also no help.

Went to a Verizon store. Associate there opined that my screen protector position was to blame: it looked to me to be OK. He pointed out that the cut outs barely overlapped the speaker openings.

Applied a new protector with zero overlap:  problem solved 🙂

0 Likes
Reply
Anne_De
Enthusiast - Level 3

@ nicholas_g --

As noted above, it was the two lower speakers Thanks for responding, so that I returned to the Forum to post.

0 Likes
Reply
nicholas_g
Contributor - Level 3

Awesome! Glad its all good now.

0 Likes
Reply