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After WiFi problems - originally associated with Dunkin Dponuts App - with App running , no WiFI, Force Quit - Wifi! This worked for months! Anyway I deleted the App and now find I have unreliable WiFi all the time. Reboots, soft reset, did not resolve. I'd get wifi briefly, then lose it. For Saved networks, error was Connection Error.
SO I did a Factory Reset, which seemed to work. I chose language, chose a WiFi network and then got Sync Now scree. 2 choices Sync Now or back arrow. I chose Sync Now, it looked like it was in progress, then the Sync Now button came back with no other options. Happened repeatedly and after 3 more Factory resets. How do I get past this?
Solved! Go to Correct Answer
Correct answers
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This is very strange, mystrm. A factory reset would normally resolve all phone issues and bring it back to original settings. Please ensure that you are following the steps outlined at this link when you do a factory reset: http://www.verizonwireless.com/support/knowledge-base-82959/
***Very Important***disable (uncheck) the Automatic restore option at step number 4. Keep us posted.
AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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This is very strange, mystrm. A factory reset would normally resolve all phone issues and bring it back to original settings. Please ensure that you are following the steps outlined at this link when you do a factory reset: http://www.verizonwireless.com/support/knowledge-base-82959/
***Very Important***disable (uncheck) the Automatic restore option at step number 4. Keep us posted.
AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!