Why can't I get to all of my screens after activating voice control?

[turbo57]

I was playing around with the voice activation controls on my razr maxx hd and now I cannot get the phone to operate to where I can use it. I would to a factory reset, but cannot get to that screen. It will not allow you to change screens.

[vzw_customer_support · Accepted solution]

Let's fix this turbo57! If you are unable to navigate the phone try completing an alternate reset by following here http://www.verizonwireless.com/support/devices/knowledge_base.html/66354/#alt This will erase everything on the device. You can recover what was previously backed up. Thank you.

TominqueBo_VZW
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