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Why can't I uninstall an app using the normal steps to do so?
timpedinger
Member

any suggestions?

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Re: i cannot uninstall an app using the normal procedure. both the "force stop" and the "unistall" buttons are greyed out and cannot be clicked. how do I uninstall the app?"
Snn5
Sr. Leader

There may be some sort of programming involved that prevents it from being uninstalled since it was a work phone.

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Re: i cannot uninstall an app using the normal procedure. both the "force stop" and the "unistall" buttons are greyed out and cannot be clicked. how do I uninstall the app?"
Snn5
Sr. Leader

What is the app?  Some apps are baked into the OS and cannot be uninstalled.  Verizon apps are the most notable un-uninstallable apps. 

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Re: i cannot uninstall an app using the normal procedure. both the "force stop" and the "unistall" buttons are greyed out and cannot be clicked. how do I uninstall the app?"
timpedinger
Member

it is a lotus noes app for my work e-mail, by IBM. I had to install it after I was given the moto X for work.

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Re: i cannot uninstall an app using the normal procedure. both the "force stop" and the "unistall" buttons are greyed out and cannot be clicked. how do I uninstall the app?"
Snn5
Sr. Leader

There may be some sort of programming involved that prevents it from being uninstalled since it was a work phone.

0 Likes