Why does my phone keep announcing a loss of service?
Rich_fromupstate

Why does my Droid Turbo 2 keep announcing loss of service. This announcement occures serveral time a day, and is followed with the Verizon Wireless announcement. This is a new phenomena with a new phone. I've had several Verizon Wireless phones including a Motorola Driod - earlier version, and always experianced good cell coverage in my area.

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Ann154
Community Leader
Community Leader

Have you verified the network mode it is set to? It should be on CDMA/LTE mode and not Global mode.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Ann154
Community Leader
Community Leader

Have you verified the network mode it is set to? It should be on CDMA/LTE mode and not Global mode.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Rich_fromupstate

Ann,

The network connection on my phone was set on general. I’ll advise if this doesn’t correct the problem, but I’ll bet you’ve been down this road before.

Thank you very much for your assistance!

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