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Why has my data usage more than doubled since the Turbo 5.1 upgrade?
ttblt
Newbie
โ€Ž07-22-2015 06:20 PM

I recently did the 5.1 upgrade to my Turbo and my data usage has more than doubled although I haven't changed the way I use the phone.

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vzw_customer_support
Customer Service Rep
โ€Ž07-22-2015 07:38 PM

Hello ttblt! Let's get to the bottom of this for you! I can appreciate this is concerning when  you noticed the increase further. You can view your individual activity in our new data utilization tool: http://spr.ly/6585BEPNb Please confirm what your individual data usage is reflecting by dialing #DATA (send). Keep us posted with any additional concerns. Thanks!


KristieQ_VZW
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Ann154
Community Leader
Community Leader
โ€Ž07-23-2015 04:26 AM

Your phone has a data usage graph that tells which applications used how much data. Start there for the troubleshooting.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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