Why is my device announcing calls instead of ringing?

[scottlitten]

Hi,

I have a Droid Maxx (love it) but all my calls are being announced, but I don't get a ringtone. I have checked settings and the ringtone I selected is checked. Any ideas? Please.

Thanks.

[Snn5]

Do you want just ringtones or just announcements or both?  Check this:  tap the phone icon, then menu, then settings/other settings.  You might find what you are looking for there.

[scottlitten]

Not sure y I got this message

Sent from my Verizon Wireless 4G LTE Smartphone

[Snn5]

Because you wanted a reply to your post in the Verizon Community.

[vzw_customer_support · Accepted solution]

I ove having a Ringtone on my device Scottlitten! Without it, I would never know it was my phone ringing! I can see where this feature may be a little annoying. There should be a way to remove this though. You can go to Phone > Menu > Settings > Caller ID
 Readout. From here you can turn this feature off. Please test and then let us know if you continue to have trouble with this.

ErinW_VZW
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