Why is my old droid razr phone been locked?

I have a Droid Razr that I no longer use as a phone. I "upgraded to an apple(hand me down). I do use the razr on my wifi network to accept payments. Why has Verizon locked it? I own the phone and was and will not use it on there network. It's was strictly working over wifi for about two weeks before they locked it.

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Re: Why is my old droid razr phone been locked?
Customer Service Rep

@docmag You've reached the right place to get assistance. We definitely want you to be able to use your old device even if it's just on WiFi. Can you elaborate more on how the phone is "locked"? When did this happen? Can you describe exactly what your seeing on the screen?




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