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Hello All-
I recently upgraded from a Droid Maxx to a Droid Turbo and when I'm in a text and try to capture a photo my phone will freeze and reboot. Has anyone else seen this?
Thanks!
Solved! Go to Correct Answer
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That is good to know. I just tinkered around with a Turbo and I did not run into the situation you are having. Please clear the cache for the camera app by following these steps http://spr.ly/6586BucCM
Once that has been done please try the camera/messaging again.
TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Catbertgenus,
This is one feature that I love personally. I would not know what to do with out it. Let's get your phone back to normal. When did you first notice this happening? Does this only occur when sending a text to a specfic person or all contacts? Does your phone run normally when you are not doing this?
JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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It has done it to several contacts. So far yes it does run normally.
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I'm glad to see that it runs normally aside from the text/camera issue Scot. We're committed to resolve this issue for you. What text messaging application do you use, please?
AntonioC_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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The original factory model for Verizon/Droid Turbo.
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That is good to know. I just tinkered around with a Turbo and I did not run into the situation you are having. Please clear the cache for the camera app by following these steps http://spr.ly/6586BucCM
Once that has been done please try the camera/messaging again.
TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
