Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Why won't my device back up content?
tw6989
Enthusiast - Level 2

I have been having a problem with my back up assistant telling me I'm not subscribed therefore not backup up my imp stuff. This had happened before on my old phone too. Both Motorola droid razrs, my current is a droid razr maxx ultra xt1080. Has anyone had this problem or know how to fix it??

Labels (2)
0 Likes
1 Solution

Correct answers
Re: Back up assistant
Snn5
Legend

BUA is now Verizon Cloud.  You may need to update the app in the Play Store.  Also, this only works on active lines.

View solution in original post

0 Likes
Re: Back up assistant
Snn5
Legend

BUA is now Verizon Cloud.  You may need to update the app in the Play Store.  Also, this only works on active lines.

0 Likes