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Wifi issues after Lollipop upgrade...can't connect!
SFrisbee
Member

I just upgraded to Lollipop this morning and now my wifi will only work when I turn the phone completely off and on again.  And that only last for a few minutes then I have to turn it off again.  VERY frustrated right now.  I have cleared my cache and done everything solution other than a factory reset that I can find. What is my option as this stinks!!!

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Re: Wifi issues after Lollipop upgrade...can't connect!
vzw_customer_support
Customer Support

SFrisbee,

Being able to connect to WiFi is important. Let's figure this out together. Have you tried resetting your router and your phone at the same time? Do you have mobile data turned on as well? If so, turn that off and only connect to WiFi. This will only allow your phone to connect to a WiFi connection. Please try these steps and keep us updated on your progress. We are here to help.
JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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