Will not pair for music just phone calls
str8drummin
Enthusiast - Level 3

Google messed up my Bluetooth to my car stereo somehow. I can get it to work on the call audio but not with just Bluetooth audio.

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thegreatzacsby
Enthusiast - Level 3

OK so then if u just entertain me for a couple of actions even if u believe or know u have tried it:

Pull down from top screen to show the notifications

Click on the gear looking icon

Go to reset and back up

Reset factory settings

It will not delete anything but credentials

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Ann154
Community Leader
Community Leader

Did it work before? Have you tried removing the profiles from both the phone and the radio, reboot and start a fresh pairing?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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str8drummin
Enthusiast - Level 3

Yes it worked before. I have tried all of those. I usually ignore it when

it wants me to use an app once or make it the default. Well I hit "use

always" on Google by accident. Now it will only work on telephone calls.

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thegreatzacsby
Enthusiast - Level 3

Reset settings

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str8drummin
Enthusiast - Level 3

Correct

On Mar 21, 2016 10:50 PM, "thegreatzacsby" <forums@verizonwireless.com>

str8drummin
Enthusiast - Level 3

It gave me the option to use Google as default when I first got in the

truck. I accidentally hit "use as default". Now when it pairs it will only

work on calls.

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thegreatzacsby
Enthusiast - Level 3

OK when you access the settings, where do u go first?

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thegreatzacsby
Enthusiast - Level 3

There are two "settings" for Android devices, Google and then the manufacturers. So which will determine the troubleshoot

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str8drummin
Enthusiast - Level 3

Yea I have looked through Google but I cannot seem to find anything about

changing the default.

On Mar 21, 2016 11:18 PM, "thegreatzacsby" <forums@verizonwireless.com>

thegreatzacsby
Enthusiast - Level 3

OK so then if u just entertain me for a couple of actions even if u believe or know u have tried it:

Pull down from top screen to show the notifications

Click on the gear looking icon

Go to reset and back up

Reset factory settings

It will not delete anything but credentials

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str8drummin
Enthusiast - Level 3

I'll try it

On Mar 22, 2016 12:05 AM, "thegreatzacsby" <forums@verizonwireless.com>

str8drummin
Enthusiast - Level 3

Man, I don't think I am willing to do that. It is saying it will delete my

downloaded apps and other things that I do not want deleted. Talking about

doing the factory reset

On Mar 22, 2016 12:05 AM, "thegreatzacsby" <forums@verizonwireless.com>

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str8drummin
Enthusiast - Level 3

I tried going to my Google settings to reset them but haven't found it yet.

On Mar 21, 2016 11:13 PM, "thegreatzacsby" <forums@verizonwireless.com>

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thegreatzacsby
Enthusiast - Level 3

I want to send you screen shots of the steps and no it will not erase anything but passwords in the apps and WiFi connection passwords, as well as Bluetooth

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thegreatzacsby
Enthusiast - Level 3
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str8drummin
Enthusiast - Level 3

I just realized I have the maxx 2 not the turbo

On Mar 22, 2016 12:57 AM, "thegreatzacsby" <forums@verizonwireless.com>

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thegreatzacsby
Enthusiast - Level 3

It's cool same operating systems

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thegreatzacsby
Enthusiast - Level 3
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str8drummin
Enthusiast - Level 3

On Mar 22, 2016 1:12 AM, "thegreatzacsby" <forums@verizonwireless.com>

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str8drummin
Enthusiast - Level 3

No it's not

On Mar 22, 2016 1:12 AM, "thegreatzacsby" <forums@verizonwireless.com>

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str8drummin
Enthusiast - Level 3

Did you get my screenshot

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