Xoom Upgrade - need copy of email

[deifan8]

I rec'd my fed exp package yesterday to send my Xoom in for 4G upgrade, but it says I need to enclose a copy of the packing list that was emailed to me - which I just re-checked all my emails and I have no packing list - now what?

[skyfish]

Same problem for me, the online process stalled before producing a packing list but after sending an email confirming the fedex package was enroute. Need a way to create a packing list without starting over from scratch.

[21stNow]

Did you receive an email from Motorola that gives you your tracking number?  If so, that email is the packing list.  Check step 3 "How to Send" and it will tell you to send a copy of that email (packing list).

[deifan8]

The only email I have is one from Fed Exp with the tracking information of the package.  It has an RMA number on it and tracking information but basically that is it.

[#5]

Deifan8, the packing list was something that needed to be printed when the upgrade request was complete. It shows customer receipt on the top. Did you print anything out? If not, I don't see a way to print this from the website. You can contact Motorola at 800-734-5870. This slip shows some instructions and includes your Tracking (RMA) Number, MEID number, your name and shipping address. 

[dave_flagg]

hopefully by now you have already gone ahead and sent in your xoom but if you are still waiting all you have to do is write the RMA number on a piece of paper and put it inside the box with the xoom. That is about all that was on the email/page you were supposed to print. They just want it in the box incase your xoom gets separated from the fedex envelope when it arrives at motorola.