camera and flashlight are gone from my xt1254
NATSMOM05
Newbie

Anyone have this Problem, where the Flashlight and Camera won't work on my XT1254?

i am unable to take Photo's with My camera other than selfies and the flashlight is  gone !

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3 Replies
Acrillix
Specialist - Level 2

This is most likely caused by your storage/cached data.

To clear the Cache on a Droid Turbo:

1) Settings

2) Storage

3) Tap on Cached Data

4) Clear Data

5) Power Cycle Device

6) Retest

Post back with results.

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CLR2
Newbie

Clearing the cache didn't work for me.

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vzw_customer_support
Customer Service Rep

NATSMOM05,

Having a working flash for pictures is needed for capturing those special moments. Let's work together to get your phone in order. When did this first start? Has there been any recent updates on your phone? Are you using a downloaded application or the stock app for pictures?

JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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