jaw51151, voice mail services are a key feature of your phone service. Let's make sure this core service is working for you.
How are you currently attempting to access the voice mail set up service?
Snn5 brought up a very good tip and question regarding call forwarding. Just in case, dial *73, to disable call forwarding.
Please let us know the above details if help is still needed, and or if the Call Forwarding was the cause of it.
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