data connectivity problem
tfarre
Newbie

message is:  "new voicemails are not downloaded due to data connectivity failure." this means...what?

0 Likes
6 Replies
vzw_customer_support
Customer Service Rep

 

Don't worry, we are always here to help you. In a moment we are going to send you a private message to review your case. >Daniel

0 Likes
Sm52
Newbie

New  voicemails not downloaded due to data connectivity failure

 

0 Likes
mitchill1
Newbie

Any solutions to this?? Mine has been doing the same thing for a couple of years now. Everything works, and works quickly and properly, without any "data connectivity" issues. It is really kind of ridiculous that voicemails not coming through is just an 'acceptable' problem.

0 Likes
vzw_customer_support
Customer Service Rep

mitchill1, we're sorry to hear that you're having problems downloading your voicemails. The last thing we want is for you to have any problems getting those important messages, and we're here to help. To start off, we recommend troubleshooting. You can find our troubleshooting guides here: https://www.verizon.com/support/devices/#mobile Please find your device model and select "Not receiving voicemails in Visual Voicemail". Please let us know how it goes.

~Jesse

0 Likes
NUBASSFSHMEN
Newbie

This SAME ISSUE has occurred MULTIPLE TIMES to my unit over the past SEVERAL YEARS.  Tech Support corrects the issue then it returns !!! 

 

I AM BEYOND FRUSTRATED !!!!!!!!!!!!!!!!!!!!!!!!!!!

0 Likes
vzw_customer_support
Customer Service Rep

NUBASSFSHMEN, we're sorry to hear about the connection issues you've been experiencing with your voicemail for the last several years. Reliable service is important, and we want to do all we can to help. Please tell us, does this affect every voicemail you receive? What troubleshooting have you completed? Also, what is the make and model of your phone?

~Izzy

0 Likes