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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
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I've tried every suggestion that has been posted. Has anyone been able to successfully restore their ability to receive texts? The nearest Verizon store to me is 2 hours away. Someone please help
Hello mvenegas83, Receiving your text messages is important! Let's figure this out. What happens when you try to receive text messages? Any error messages? Are you able to send messages okay? Can you please run your phone in Safe Mode http://vz.to/1sKubca then retest? Please keep us posted on this.
TanishaS1_VZW
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I can send texts just fine. I've ran it in safe mode. I've tried different messaging apps. I've reset it. I've tried every suggestion in the forum. Nothing worked.
Thanks for all your efforts! I will send you a direct message so that we can proceed to the next step in the process.
ChauceyM_VZW
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