home and recent apps buttons stopped working
vanillacelica
Newbie

Help... My back button works but my home and recent apps buttons recently stopped working. Randomly my phone claimed it was missing a Sim card so I learned where my was and opened and closed it. It then recognized the Sim card but since those buttons no longer work. I have restarted my phone several times.

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vzw_customer_support
Customer Service Rep

vanillacelica We understand it's frustrating for a new phone not work. edo the home and apps button light up or are they dim?


SheritaH_VZW
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