I can no longer download apps or reply to emails from my phone. I get a "not enough storage space so this feature has been disabled" message. How can clear out large amounts (entire folders) of data? I don't want to open each item and delete on at a time. For example, there is nothing in my "downloads" folder that I need, so I don't want to back it up to the Cloud, I just want to delete all the items. Please help!
We definitely want you to be able to reply to emails and download apps again. Unfortunately, there is no way to delete all downloaded files directly from the storage menu. Have you checked in the Downloads apps on the device to clear out the downloads?
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You can connect the phone to a PC and open the phone like a flash drive and delete items that way, or you can use a file explorer app and remove items much the same way without a PC.