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how do I sort text messages, they are sorted in random order right now and I can't get the latest message at the top???
SMS messages/texts are listed according to chronological order. Are the messages really close together, a few seconds, like less than a minute? Or from an iPhone user?
Try Settings > Date & time > Automatic date & time and Automatic time zone.
Did you try what I suggested above?
Some people have had success with "SMS Time Fix" from the Google App Store.
At this point you may want to save your Text messages with something like SMS Backup & Restore, clear all data in Text Messaging, reboot your phone, and start all over. Although the Factory Reset that you did previously should have cleared all text messages.
Settings > Apps > All > Text Messaging > Clear Data