how do you install drivers to laptop?
@beatlegirl
Let's get those drivers installed on your computer so that you can transfer your picture files.
I'd first like to get some additional information from you to ensure we provide you exact steps for your specific model device. Are you looking to transfer pictures from your wireless mobile device to your computer/laptop? If so, what model phone are you using and what operating system do you have on your computer (Windows / Mac)? Please let me know so that I can further assist.
AnthonyTa_VZW
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