how to download my photos to a computer
MCPAMMY1
Newbie

how do i do this

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3 Replies
jav6
Champion - Level 3

From the Moto-Z User Guide:

USB-C cables

To load music, pictures, videos, documents, or other files to and from your computer, connect your phone to your computer with a USB-C cable.

To transfer files, you need to specify the type of USB computer connection you want to use. Swipe the status bar down and tap USB for charging, then select the connection type:

Charging

File transfers (MTP)

Photo transfer (PTP)

MIDI

...Just another VZW customer...trying to offer some assistance...
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vzw_customer_support
Customer Service Rep

MCPAMMY1, being able to download your photos to a computer is very important. There are several available options to so do, as one our community members (Jav6) has pointed out (e.g. using an USB cable). What make/model device are you looking to download your pictures from to a computer? - RobertC_VZW

 

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tikibar1
Community Leader
Community Leader

Another option is to upload the photos to a cloud account like Google Photos or Microsoft OneDrive and then download them to your computer from that cloud account.

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